Why Test?
Excerpts from 1,001 Killer Internet Marketing Tactics
By Mark Joyner, CEO, Aesop.Com
Marketing should be
treated like a science. If you are serious about making money on the
Internet, it is absolutely crucial that you spend some time testing your
results and refining your approach.
Let me drive this
point home. Say for example you have a website that gives you a visit to
sale ratio of about 200 to 1. Not really bad as far as web sites go.
Most do far worse.
Now, assume that
you get 5,000 visits per month. Do the math. That’s 25 sales per
month. If your profit from each sale is $50, you are making $1250 per
month profit from your website.
Now, what would
happen, if by changing one small thing on your website, you could
improve that ratio to say 150 to 1. It may not seem significant, but
let’s see how it works on paper.
Now, instead of 25
sales per month, you are doing 33. Multiply that by $50 and you are now
making $1650 per month. That’s a difference of $400. It’s not like
you’re having to work any harder for that additional $400. Your
website is always there.
Now, the example I
have shown you here is quite mild to some of the drastic improvements I
have seen as a result of market testing. All my life I’ve heard people
say "don’t work hard – work smart!"
This is excellent
advice. Working smart means getting more from less effort.
Well, testing is a systematic
way of helping you to work smart. It’s just like the scientific
method, really. You may remember it from school. There are many versions
of the scientific method for different disciplines and many scientists
will argue about which approach is best. For our purposes, let’s take
a very bare-boned and simple version. It’s really all we need:
- Generate
a hypothesis.
- Test
your hypothesis by performing an experiment and recording the
results.
- Perform
calculations and draw conclusions.
- Confirm
or refine your original hypothesis.
For example,
let’s say in the above example, we hypothesize that by adding a money
back guarantee, we will get a better visit to sale ratio. This is our
hypothesis. To test this, we make the change on our websites and record
our results. That’s our experiment. After a few weeks (or any period
of time we determine to be sufficient) we conclude the experiment and
perform calculation on our data. We then discover that the visit to sale
ratio did, indeed, improve during the course of our test run. We can
then draw a conclusion that our original hypothesis is correct.
Seems pretty
simple, right? Well, actually no….
Controls
and Statistical Significance
In the preceding
example, we did a pretty straightforward and simple test. However, the
results we have drawn may not be valid.
For example, what
if the majority of visitors we received before the test run came as the
result of a banner ad campaign we were running? Then, without us knowing
it, sometime during the campaign a company favorably reviews our product
and drives people to our site. It could be the case that people who read
that review were more likely to buy the product.
It could also be
the case that they were much more likely to buy and that adding
the guarantee lessened the effectiveness of the site. Or, it could even
be the case that the guarantee did increase the effectiveness of the
site, but not as much as we thought.
The problem is, we
just don’t know.
To address this
issue and to improve the reliability of our tests, we need to establish
"controls". A control is a measure that allows us to isolate
the factors which are causing the effects we record.
For example, a
better way to run this test would have been to run two websites at the
same time. Both of them identical in every way (promoted the same way,
designed the same way… everything) except for the one element
we think will make a difference. The site without the change is called
the control site. The site with the change is the test subject.
This same principle
can be applied to any other type of marketing. If you want to test the
effectiveness of a banner ad, run two banner ads on the same site for
the same period of time. If you run one banner ad on one site and the
other on yet a different site, you can’t be sure that your results are
valid.
Using strict
control techniques improves the chances that your findings will be
valid.
Statistical
Significance
Even if we use good
controls, we can still never be sure of our results. There may be
something affecting the test we haven’t thought of. That’s why we
also need to resolve ourselves to the fact that the results of one
single test should not be accepted as conclusive.
Rather, we need to
perform a great many tests and look at the over all trends. Only after
we have compiled a considerable amount of information can we safely draw
any conclusions.
Just how much
testing is enough is up to you. You should test until you are satisfied,
but be honest with yourself. Don’t just stop testing out of laziness!
Turning tests
into profits.
The idea here is to
test as many different methods as possible, discover the most effective
method, and crank up the volume on your best method. When you get into
serious volume and your business is really doing well, even minor
differences in results will have a major impact on the amount of money
you take home. And sometimes very subtle and minor changes to a website
will make huge differences in your results.
If you could find
out which of your advertising campaigns was bringing in the most money
for you, wouldn’t it make sense to put more effort into that campaign?
Or do more of that type of campaign? Wouldn’t you be crazy not to?
In the following
chapters
we’ll show you exactly how to track and monitor the results of all of
your Internet marketing efforts. After we show you the logic behind each
method of testing, we’ll show you the physical tools and techniques
you need to employ to track your success.
Tracking is just
recording the results of one campaign or another.
Testing is the
systematic monitoring of these campaigns to discover what is working and
what is not using the scientific method.
Article by Mark
Joyner, of 1001
Killer Internet Marketing Tactics.
Mark is also the CEO of Aesop Marketing Corporation. 1001 KIMT is an
absolute *must have* for anyone serious about Internet marketing. It
will dramatically boost the results of any campaign in a very real and
measurable way. They are offering a special right now where it comes
with a bonus database of over 6,000 media contacts (including email and
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all year.
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